Privacy Policy

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The Louisiana Department of Revenue (LDR) is providing this web site as a service to the public. Our mission is "to be recognized as a leader in customer service through a unified effort of dedicated employees and continuous improvement." LDR is dedicated to helping the taxpayer in any way possible. We want to provide you with information that will assist you in compliance with Louisiana tax laws and regulations. We are aware that with increasing technology and usage of the electronic beltway to do business there exists an increasing faction determined to breach the walls of security aimed at protecting confidential information of our citizens. We have gone to great lengths to insure and preserve your privacy when visiting our site.

This policy focuses on the collection, disclosure, access and security of information that may be obtained through the use of the LDR site. It incorporates the following areas:

  1. Disclaimer
  2. Privacy Statement
  3. Information Collected And How It Is Used
  4. Cookies
  5. Emails, Online Forms And Surveys
  6. Disclosure Of Information
  7. Links To Third Party Sites

I. Disclaimer

The purpose of this site is to provide immediate access to public and private information concerning the state of Louisiana's tax requirements, enforcement of its tax laws and regulations administered by the LDR. The information and data on this site is dynamic and will change over time. We strive to provide current, reliable and accurate information; however, we fully recognize the possibility of human and/or mechanical error occurring. Thus, the information and materials provided on this site should not be relied upon exclusively to comply with Louisiana state tax laws and regulations. We, the Louisiana Department of Revenue, its employees, officers and agencies, deny any warranty (expressed or implied) of accuracy, reliability or timeliness of any information published via this site and shall not be held liable for any losses caused by usage and reliance upon the accuracy, reliability or timeliness of such information. Any person or entity that relies upon such information obtained from this site does so at his or her own risk. The user expressly agrees that the use of this site is at the user's sole risk.

II. Privacy Statement

Any personal information requested or gathered via this site will be used only for purposes necessary to conduct government business with you. It will not be traded, sold, or given to any other party except as specifically allowed or required by law. We cannot guarantee the privacy and confidentiality of information provided to us via this site; however, we will do everything reasonably possible to protect your information using technology and good business practices.

III. Information Collected And How It Is Used

During your visit to our web site, we will automatically gather and store certain information about your visit. This information does not identify you personally by name, age, phone number, mailing address or email address. The following information about your visit is automatically collected and stored:

  1. The Internet Protocol (IP) Address and domain name used. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you. This address can be translated to determine the domain name of your service provider (e.g. xcompany.com or yourschool.edu);
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The web pages or services you accessed at this site; and
  5. The web site you visited prior to coming to this web site.

The above information automatically collected is logged and used by the Louisiana Department of Revenue only to improve the content of our web services and to help us understand how individuals are using our services. LDR analyzes this information to determine how our web site is being used, so that we may continually improve the site's usefulness to the public.

If during your visit to our web site you participate in a survey, send an email, or perform some other transaction online, the following additional information will be collected:

  1. The email address, and contents of email, for those who communicate with us via email.
  2. Information volunteered in response to a survey.
  3. Information provided by completing an application or form at the following:
    1. Tax Questions & Suggestions
    2. Electronic Services
    3. File Louisiana Individual Income Taxes Online for Free
    4. File Business Taxes Online
    5. Electronic Filing Information for Business Taxes
    6. Federal/State e-file
    7. Tax Forms - Electronic Services

LDR uses your email to respond directly to you to address issues you identify in your email, to further improve our web site, or to forward to another agency for appropriate action. Survey information is used to improve LDRs services to you. Information from online forms is used for the purpose requested, and as authorized by agency statutes.

IV. Cookies

We occasionally use cookies to enhance service to you by customizing your browsing experience. Cookies are simple text files stored by your web browser to collect information about your activities while accessing the LDR website.

Refuse or Delete Cookies: You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods. Also, by not using cookies, your overall Internet browsing experience may be affected.

V. Emails, Online Forms And Surveys

We, the Louisiana Department of Revenue, keep confidential, the information that you provide us on your returns, in your correspondence with us through the United States mail, and during your meetings with our auditors or other employees. However, any information that you send us by electronic mail is not secure and may be seen by others on the Internet. Bear this in mind, particularly if you voluntarily are sending us information such as your name, address, social security number, federal employer identification number, or Louisiana tax identification number. We cannot be held liable if your electronic mail is lost, intercepted or misused by others.

LDR does not collect personal information about you unless you voluntarily provide it to us by sending us email, participate in a survey or complete an online form. Your decision not to participate in these activities will not impair your ability to browse the Louisiana Department of Revenue web site and read or download any information provided on the site. If you choose not to use online applications, forms, or services, you still have the ability to contact LDR by mail, fax or telephone.

Your participation in surveys and usage of electronic mail and downloadable forms as a means of communication with this agency is strictly voluntary and not without minimal risks. If personal information is requested on the web site or volunteered by the user, state law and the Federal Privacy Act of 1974 (5 U.S.C. Section 552 a., et esq.) may protect it. However this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by state or federal law.

VI. Disclosure Of Information

Any personal information requested or gathered via this site will be used only for purposes necessary to conduct government business with you. It will not be traded, sold, or given to any other party except as specifically allowed or required by law. We cannot guarantee the privacy and confidentiality of information provided to us via this site; however, we will do everything reasonably possible to protect your information using technology and good business practices.

The Louisiana Department of Revenue does not disclose any personally identifiable information collected online except where you have given us permission, or where the information is public information under the Louisiana R.S. 47:1508. "Personal information" is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, and phone number. A domain name or Internet Protocol address is not necessarily considered personal information.

The LDR website contains links to third-party web sites, including but not limited to other government agencies, the federal government and reciprocating sites. The linked sites are not under the control of the Louisiana Department of Revenue; furthermore, LDR is not responsible for the contents of any linked site or any link contained in a linked site. LDR is providing these links only as a convenience to the public and/or reciprocating measure, and the inclusion of a link does not imply endorsement of content, viewpoint, policies, products or services of that web site by this agency. If you feel that information you have obtained via a third-party link is inaccurate or offensive, we suggest you contact the original producer/distributor of that information.

Please be aware that LDR is not responsible for the privacy practices of third-party web sites. Once you link to another web site not maintained by LDR, you are subject to the terms and conditions of that website, including but not limited to its privacy policy.